Pick-up
Free collection of the equipment or component is coordinated whenever it applies.
24-Hour Rush Repair
Plain answers · Fontana, CA
Equipment Repair — Frequently Asked Questions
These are the questions Fontana equipment owners put to us most often, answered just as we answer them across the counter. For anything not covered, call (949) 400-2937 or toll-free (800) 821-3404 and speak to John himself.
Plain answers · Fontana, CA
Before the machine comes in
You don't need a diagnosis before calling — diagnosing is our job. What speeds everything along is the basics: the make and model, the year if you know it, what the machine was doing when it failed, and any noise, leak or warning light that came with it. A few photos or a short video of the problem tell us more than a long description.
From that point the process never varies: free pick-up where applicable, a documented inspection, a written quote, your approval, the repair or rebuild, testing, and return to service. Regular hours are Monday to Friday, 6 AM–5 PM, while the rush line runs 24 hours a day all year round.
Equipment Repair — Frequently Asked Questions · Fontana, CAEight steps from first call to back at work
A tested component or machine returned to work is the end point — here is the clear path that gets it there.
Inspection
Teardown comes first, so the complete failure can be properly evaluated.
Photos & video
Photos and video document everything, giving us a clear basis for the repair conversation.
Repair quote
Before proceeding, we define the recommended repairs and quote them.
Approval
Scope, urgency and the practical path forward are confirmed with you.
Manufacturing
Components are manufactured, welded, rebuilt or reverse engineered as needed.
Testing
We verify both operation and workmanship ahead of release.
Shipment
Then the equipment or component is shipped back and returned to service.
Frequently asked questions
Which equipment do you repair?
Trucks, tractors, dozers, backhoes, skid steers and mini excavators, wood chippers, track loaders, UTVs, forklifts, telehandlers, generators, crane trucks, water trucks, landscape equipment, light towers, ride-on mowers and loaders of every size.
What will my repair cost me?
No honest shop can price a failure sight unseen. The inspection and written quote are free, and you approve the figure before any work starts.
Do you offer pick-up and delivery?
Yes — where applicable, pick-up and delivery are free, throughout Fontana, the Inland Empire and beyond.
When are you open?
Our regular hours are 6 AM to 5 PM, Monday through Friday. Rush and emergency repairs run 24 hours a day, every day of the year.
Do you cover every brand?
Yes — Caterpillar, Komatsu, John Deere, Case, Bobcat, Kubota and the rest of the major lines. We're an independent shop, not a dealership.
Can you produce parts that have been discontinued?
Very often, yes — our machine shop manufactures gears, shafts and components, and reverse engineers parts that are no longer available.
Do you purchase broken equipment?
Yes — trucks and equipment in any condition, from pickups through to semis. Visit the Sell Equipment page or call us for an offer.
Related services
Emergency breakdown? The rush line is answered day and night.
(949) 400-2937Schedule a visit or open a repair order
Get a service call booked.
Add the make and model, the symptoms, the location, the urgency and your preferred time. The form opens your details in a text to John, ready for you to review first.